"Cancellation" The meaning of the word "Cancellation" includes a major amendments that require a cancellation of an existing booking and the making of a new booking - these would include change of service time, flight, terminal, or day, or a reduction in the number of passengers to be served.

"Received": Changes that are sent overnight or outside office hours (10.00am - 10.00pm Jakarta time) are deemed to be received at 10.00am on the next day.

Short notice bookings (requested less than 24 hours ahead) may also attract a surcharge: if so, it will be advised when you order and before payment is requested